My payment status is still "Pending" - but the money has left my bank account.

Once your bank transfer has been made, Inpay cannot help you cancel your bank transfer.

Usually, a bank transfer is completed within 1-5 business days. In general, a bank transfer will be “Confirmed” within 1 hour, if the payment instructions have been followed correctly.

The time for a bank transfer to be "Confirmed" depends on the banks involved, as well as bank holidays and weekends in the both country of origin and the recipient country. Please note that Inpay cannot process your payment until we have received it.

You can help speed up the process by sending us your proof of payment. Please submit your proof of payment here.